gbosloy Privacy Policy — How We Handle Your Account Data
This privacy policy explains exactly what data gbosloy collects when you access our lobby, create an account, or connect a payment method such as DANA or GoPay — and what we do with it. Availability of our services depends on local law and eligible regions in Indonesia.
Account data handled transparently
DANA & GoPay wallet context
Your access rights explained
Indonesia-region policy scope
POLICY FOUNDATION
What This Policy Covers and Why It Exists
When you open an account with us, browse the game catalog, or connect a local payment method such as DANA or GoPay, certain data is processed so the service can function. This policy sets out which categories of data we collect — account credentials, session activity, device identifiers, and payment method references — how long we keep each category, and under what conditions we may share it. We do not sell your personal data to third parties for their own marketing purposes. Data related to your DANA or GoPay wallet connection is used only to process the transaction you initiate; we do not store full wallet credentials on our servers beyond what the payment flow requires. Session and device data helps us keep your account accessible across devices and identify unusual access attempts early. Retention periods follow the requirements of applicable law in the regions where our service is available. Where local law in Indonesia sets a specific retention period, that period applies. You can find the current state of your saved data in your account dashboard after login. If you have a question about a specific data category, the support contact paths in this document are the right place to start.
DANA wallet context
When you connect DANA as a payment method, we reference your wallet identifier to process the transaction. We do not store your full DANA credentials; only the reference needed to complete the deposit or withdrawal you request is retained.
GoPay payment reference
GoPay transactions follow the same handling approach as DANA. The payment reference is stored only for as long as required to reconcile the transaction and meet any record-keeping obligation under applicable Indonesian financial regulation.
Account session data
Login timestamps, device type, and session identifiers are logged each time you access the lobby. We use this data to detect access anomalies and to keep your account state consistent whether you switch between mobile and desktop.
Third-party payment processors
DANA and GoPay operate under their own privacy terms when processing your payment. We recommend reviewing their respective policies for how they handle wallet data on their side. Our policy covers only what we hold on our platform.
POLICY SCOPE EXPLAINED
Where This Policy Applies and What It Does Not Cover
Our privacy policy covers what happens inside gbosloy — your account, the lobby, and the payment connections you set up. It does not govern how third-party services handle data on their own infrastructure. The four areas below map out the boundary clearly so you know exactly where our obligations begin and end.
Account access and login data
Any data generated when you log in, update your account details, or verify your identity falls fully within this policy. This includes the email address on your account, your login history, and any account-level preferences you set.
Transactions and wallet connections
Deposit and withdrawal records tied to your DANA or GoPay connection are covered by this policy for as long as we hold them. The payment processor's own terms govern what happens on their side of the transaction.
Site content and game catalog
Browsing the game catalog — including slots, live tables, and crash game rooms — generates session data we hold under this policy. Game outcomes and round histories are covered only where they are stored in your account record.
Third-party services and links
If you follow a link to an external site or use a third-party authentication tool, this policy no longer applies to the data handled outside our platform. We hold no responsibility for external privacy practices and encourage you to check those policies separately.
YOUR ACCOUNT RIGHTS
Practical Steps You Can Take Under This Policy
You have a set of concrete actions available regarding your personal data held by gbosloy. These are not abstract entitlements — each one has a clear path you can follow right now. To review the data tied to your account, log in and check your account dashboard; the profile section shows the information we hold against your record. To correct account details such as your email address or contact number, navigate to the account settings page and update the relevant field directly. If you believe a piece of stored data is inaccurate, you can raise a correction request through our support contact path — see the support section below for the channel options. For questions about how long a specific data category is retained, or to request that we review your data record, contact support with your account reference number ready. Requests related to data held in connection with a DANA or GoPay transaction should include the approximate date and amount so we can locate the record efficiently. We aim to acknowledge all data-related contact within a reasonable period and will let you know if additional steps are needed from your side.
Review your stored data
Log in and open your account dashboard. The profile section shows the personal data we hold against your account record. Check this first before submitting a formal request — many details can be confirmed there without contacting support.
Correct information
Go to account settings to update your email, contact number, or other personal details directly. Changes take effect in your record immediately. If a field is locked, contact support with your account reference and they will assist.
Raise a data question or correction request
Use the support contact path listed in this policy. Include your account reference and a clear description of the data in question. If the request relates to a DANA or GoPay transaction, add the approximate date and amount to help us locate the record.
Request a data record review
You can request a review of what we hold and why. We will respond within a reasonable period and confirm what actions, if any, we take. Availability of specific data rights depends on local law and the eligible regions where our service operates.
PRIVACY CONTACT PATHS
How to Reach Us About This Policy
For any question about this privacy policy — what data we hold, how long we keep it, or how to correct your account record — the channels below are the right place to start. Keep your account reference number ready so we can locate your record quickly.
Live Chat
Open the live chat from your account dashboard after login. This is the fastest path for questions about account data, wallet connections, or a specific DANA or GoPay transaction record.
Email Support
Send a written request to our support email address shown in your account settings. Include your account reference and the specific data category you are asking about. We respond within a reasonable period as permitted by our support load.
Help Centre
The help centre accessible from the footer of your account page contains answers to common privacy questions, including how to update stored details and what to do if you spot an incorrect entry in your account record.
DATA HANDLING STANDARDS
How gbosloy Manages Data, Cookies and Account Security
We handle the data on this platform with a clear set of practices — not vague promises. Here is how each area works in practical terms.
Cookies and session tracking
We use cookies to keep your session active, remember your catalog browsing state, and detect unusual login patterns. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how the lobby loads and how your account state is maintained across pages.
Account security and access control
Your account is protected by the credentials you set at registration. We log each login attempt — including failed ones — and flag access from unfamiliar devices for additional verification. The current state of your login history is visible in your account dashboard after login.
Data retention and deletion
We keep your account data for as long as you hold an active account and for the period required by applicable law after closure. Transaction records tied to DANA or GoPay are retained for the duration set by financial record-keeping requirements. After that period, data is deleted or anonymised.
Policy updates and how we notify you
When this policy changes in a material way, we post the updated version on this page and note the change date at the top. For significant changes affecting how your data is used, we will also send a notification to the email address on your account record.
PRIVACY FAQ
Questions About Your Data and This Policy
The most common questions we receive about how we handle personal data, your account record, and your rights under this policy — answered directly.
What personal data does gbosloy collect when I open an account?
When you register, we collect your email address, contact details, and the account credentials you set. Once you start using the lobby, we also log session data, device identifiers, and the payment method references — such as your DANA or GoPay connection — needed to process your transactions.
How is my DANA or GoPay wallet data handled?
We store only the transaction reference needed to complete the deposit or withdrawal you request. Full wallet credentials are not stored on our servers. For how DANA and GoPay handle data on their own infrastructure, check their respective privacy terms directly — their policies govern their side of the transaction.
Can I see what data gbosloy holds about my account?
Yes. Log in and open your account dashboard — the profile section shows the personal data held against your record. For a broader picture of all stored data categories, raise a request through our support contact path with your account reference number included.
How do I correct incorrect information in my account record?
Go to account settings after login and update the relevant field directly. If the field is locked or you cannot edit it yourself, contact support with your account reference and a clear description of what needs correcting. We will update the record and confirm when it is done.
How long does gbosloy keep my personal data?
We keep your account data for as long as your account is active and for any period required by applicable law after closure. Transaction records are retained for the duration set by financial record-keeping obligations. Availability of specific retention rules depends on local law and eligible regions in Indonesia.
What happens to my data if this policy changes?
When material changes are made, we update this page and note the change date at the top. For changes that affect how your personal data is used, we send a notification to the email address on your account record. We recommend checking this page when you have a specific data question.